Lately I have talked with several companies that are involved in Utah Outsourcing. Yet many businesses are still skeptical about outsourcing. Here are some things to consider:
- Outsourcing can free up expensive talent so they can focus more of their time on innovating
- Research before putting all your eggs in, I recommend starting slowly and then build from there
- Treat your offshore partners equal partners
- Be prepared to spend a lot of time and effort in training, quality control, working through expectations, etc.
- Outsourcing has doubled productivity in two Utah companies I have worked with
- Our average training time takes between 50-60 hours
- Once trained, our average monitoring time takes 1 hour per week
- Outsourcing is not for every company, or every project
India has the bulk of the outsourcing done by the U.S. (Business Week Jan 30, 06), but many of the companies I work with use China and Southeast Asia, my company included. We are expanding our outsourcing in the coming months to South America, and so far our best experience has come from Philippines and Thailand.
