Good article in Inc. magazine Nov 2005 edition on how to handle Employee Struggles. Here are some takeaways:
1. Ask nonthreatening, open-ended questions
2. Use hypothetical conversations to teach others how to communicate
3. Keep private conversations confidential to encourage total honesty
4. Alert management when company policies are causing tension and uneasiness
These may seem obvious, but if your company is having troubles, or you are having troubles, try following some of these guidelines.
